Support for carers

Worried about the care my relative or friend is receiving

There can sometimes be a thin line between 'poor care', and abuse and neglect.

The most important question is whether they are getting the support they need, that has been identified in their care plan as important for their health and wellbeing.

Poor care includes things like:

  • Not being able to access fresh air
  • Not being able to take part in meaningful activities
  • Not having nutritious food
  • Restraint - in some cases the use of restraint or other forms of restrictive practice may be necessary and appropriate to keep your family member or others safe. Where restraint is used, it must be done in the least restrictive way. Any inappropriate use of 'restraint' and any other restrictive practices could be regarded as either abuse or 'poor care'.

Report a concern